We are committed to providing high quality products and hope that you will be completely satisfied with your purchase from us. However, based on the regulations and conditions granted by the Ministry of Commerce, we would like to draw the attention of our valued customers that we often adopt a no-return and no-exchange policy for products..
Exchange and return terms:
Due to the nature of our products and the strict standards we adhere to regarding quality and safety, we apologize for accepting or processing requests for exchanges and returns of products unless the following conditions are met:
Damaged or Incorrect Product: If you receive a damaged or incorrect product due to shipping or manufacturing errors, please contact us as soon as possible to arrange for a replacement or refund within 3 days of receipt of the product.
Product Not Available: If the requested product is not available in stock and the payment has been processed, the full amount of the product will be refunded to the customer..
We apologize for not accepting exchange or return requests for reasons other than those mentioned above. We appreciate your understanding and cooperation in implementing this policy and look forward to serving you with all your inquiries and other needs..
For communication and inquiries: [email protected] If you have any questions or inquiries regarding this policy or any of our products, please do not hesitate to contact our customer service team.
Thank you for your trust in our products..